Frequently Asked Questions (FAQs)

Find answers to the most commonly asked questions about shopping with Rip Wheeler Outfit. From orders to returns, we’re here to help.

When will my order ship?

Orders are typically processed within 5–7 business days. During peak seasons or sales, please allow a few extra days for handling. Once your order is shipped, you’ll receive a confirmation email with tracking details.

How long will delivery take?

Shipping within the USA usually takes 7–10 business days after dispatch. For international orders, delivery may take 10–20 business days, depending on the destination and customs.

Do you ship internationally?

Yes, we offer worldwide shipping to most countries.
However, we do not ship to the following destinations:

Russia, Brazil, Israel, India, OFAC- and other sanctioned countries

Delivery times may vary depending on the destination and product type.
Any applicable customs duties, import taxes, or local charges are the responsibility of the customer and must be paid to the local customs authority.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number and link. You can track your order status at any time using that information.

What is your return policy?

We accept returns within 15 days of delivery, provided the item is unused, unwashed, and in original condition with tags. Final sale items are not eligible for return.

For full details, please visit our Return & Refund Policy.

Can I exchange an item?

Yes! If you’d like a different size or product, you can return the original item and place a new order. Please note that customers are responsible for return shipping costs and any price difference for exchanged items.

What happens if I receive a damaged or incorrect item?

Please contact us within 24 hours of receiving your order. Include your order number and clear photos of the issue so we can resolve it quickly.

How do I cancel or change my order?

If your order hasn’t shipped yet, we may be able to modify or cancel it. Email us as soon as possible at Contact@ripwheeleroutfit.com or info.ripwheeleroutfit@gmail.com Once an order is shipped, we cannot make changes.

Where Is Your Company Located?

We operate this website from the United Arab Emirates (UAE).
Our return address is:

Rip Wheeler Outfit
Behind Al Zahra Mosque,
Ajman – Near Abaya Roundabout,
Al Zahra, Al Rawda 3,
Ajman, United Arab Emirates
📞 +971 55 864 2818

All returns are accepted at this UAE address.

What payment methods do you accept?

We accept all major credit/debit cards (Visa, MasterCard), PayPal, and Shop Pay. All transactions are processed securely.

Will I receive a confirmation email?

Yes. You’ll receive a confirmation email immediately after placing your order. Once your order is shipped, another email will follow with tracking information.

Still have questions?

We’re here to help! Email us at